Access Support

Your Path to Recovery Starts Here

All veterans — no matter their service status — can seek support at Joseph House. Our office is open from 8:30 a.m. to 4 p.m., Monday through Friday. If you or someone you know needs assistance, help is just a phone call or click away.

Residential

For residential treatment: Call the Central Access Point (CAP) Helpline at 513-381-SAFE (7233) for a referral.

Other Programs

To learn more or to register for outpatient treatment, Intensive Outpatient Program, Ready & Forward Aftercare, Service Intensive Transitional Housing or Family & Friends Support: Call Program Director Brandon Cooper at 513-241-2965 or email [email protected].

Court Referrals

For residential treatment: Call the Central Access Point (CAP) Helpline at 513-381-SAFE (7233) for a referral.

General Information

For general information: Call 513-241-2965 or email Development Manager Heather Matthews at [email protected].

If you are deaf or hard of hearing

The Telecommunication Relay Service is a free service that enables customers who are deaf, hard-of-hearing or speech-impaired to use their TDD or TTY to place and receive calls from hearing people.

Telecommunications Relay Service: 711

OH Callers TTY/Voice: 800-325-2223

Standard Phone User: 800-750-0750

To access service on a computer, tablet or mobile device, visit tmobileiprelay.com, click on “Register” and follow the appropriate steps. Customer service is available at 800-676-3777 from 6:30 a.m. to 10:30 p.m., Central Time, Monday through Friday.

Report A Concern

At Joseph House, we believe transparency, accountability, continuous improvement, and stakeholder engagement are essential. One of the ways we do this is to ensure that all stakeholders—persons served, staff, board members, and community partners—can share any concerns directly and confidentially with our accrediting organization, called the Council on Accreditation (COA). To do this, stakeholders can “Report a Concern” using this QR code.

Click here to report a concern or report a concern by scanning the QR code below.